Agency contract

[priyanka_rvtech]

Hi, 

on 13th of june of this year I contacted upwork support (**Edited for community guidelines**  ) for possesion of my account, since it was being used by the agency illegally ( **Edited for community guidelines** )  and I got access to my account on 17th june. 

Today I recived a message from upwork support that a client is asking for refund  which was completed on 31st may  by the agency. I got access to my account on 17th june and agency did that project. Please suugest what can be done in this situation. 

Regards,
Priyanka

[BojanS]

Hi Priyanka,

I've followed up with our team regarding your concern and one of our agents will reach out to you directly to assist you with this case.

Thank you for reaching out to us! 

[priyanka_rvtech]

Thank you !  Do I need to reply on current ticket?

[BojanS]

Hi Priyanka,

Feel free to follow up on your ticket and kindly communicate with our team through that ticket if you have any questions or concerns. Our agent will gladly address any of your queries. 

Thank you!