Agency tab keeps redirects me to messages

[#1]

Hello

I am a freelancer member of an Agency and when I select the agency-name from the drop-down menu I get redirected to messages page. I did clean all my browsering data and the same issue happens. It behaves the same for both Chrome and Microsoft Edge.

What I can do to solve this ?

Thank you

Cristian

[#2]

At least you can access your messages.

That is more than I can...

And then Upwork wonders why we exchange contact info outside Upwork with our clients...

[#3]

Hi Petra and Leonte,

While our team is checking your reports please check our Troubleshooting guide. I hope this helps!

Thank you.

[#4 · Accepted solution]

Hi Leonte and Petra,

I shared your reports to our team. One of our team members will reach out to you directly via support ticket to assist you further.

Thank you.

[#5]

Alexandr, you can't know, but please do not ask support to contact me just because I mention something on the forum.

I do not have time to troubleshoot the Upwork site for you guys.

If and when I want to contact support I am perfectly capable of doing so. If I don't do so, it means I don't want to.

Thanks 🙂

[#6]

Hi Petra,

I'm sorry you're unhappy with the action I've taken. However, the information I've shared and steps I've taken are in line with my team's procedures and in this case, after reviewing the reports we received, including yours, our team was able to identify an issue and is working on fixing it as soon as possible. Thanks again for sharing your experience in the forums!

[#7]

---

Aleksandar D wrote:

I'm sorry you're unhappy with the action I've taken.

---

Nonono, don't worry, you weren't to know!

[#8]

all sorted! Thanks 🙂