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Agency tab keeps redirects me to messages

lk4code
Active Member
Leonte Cristian I Member Since: Apr 10, 2019
1 of 8

Hello

 

I am a freelancer member of an Agency and when I select the agency-name from the drop-down menu I get redirected to messages page. I did clean all my browsering data and the same issue happens. It behaves the same for both Chrome and Microsoft Edge.

What I can do to solve this ?

 

Thank you

Cristian

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 8

At least you can access your messages.

That is more than I can...messages 1.jpg

 

messages 2.jpg

 

And then Upwork wonders why we exchange contact info outside Upwork with our clients...

 

 

 

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
3 of 8

Hi Petra and Leonte,

 

While our team is checking your reports please check our Troubleshooting guide. I hope this helps!

 

Thank you.

~ Aleksandar
Upwork
djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
BEST ANSWER
4 of 8

Hi Leonte and Petra,

 

I shared your reports to our team. One of our team members will reach out to you directly via support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

View solution in original post

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
5 of 8

Alexandr, you can't know, but please do not ask support to contact me just because I mention something on the forum.

I do not have time to troubleshoot the Upwork site for you guys.

 

If and when I want to contact support I am perfectly capable of doing so. If I don't do so, it means I don't want to.

 

Thanks 🙂

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
6 of 8

Hi Petra,

 

I'm sorry you're unhappy with the action I've taken. However, the information I've shared and steps I've taken are in line with my team's procedures and in this case, after reviewing the reports we received, including yours, our team was able to identify an issue and is working on fixing it as soon as possible. Thanks again for sharing your experience in the forums!

~ Aleksandar
Upwork
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
7 of 8

Aleksandar D wrote:

 

I'm sorry you're unhappy with the action I've taken.


Nonono, don't worry, you weren't to know!

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
8 of 8

all sorted! Thanks 🙂

 

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