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All my sunmitted proposals and activite candidates disappeared suddenly

rohanharikr
Ace Contributor
Rohan H Member Since: Apr 5, 2016
1 of 8

Good morning guys!

 

So when I checked into Upwork today, all my submitted proposals and 

2 active candidates disappeared. Please help.

csjarmitage
Community Guru
Christy A Member Since: Dec 30, 2015
2 of 8

I've heard of this happening if your account has been suspended.  Has this happened to you recently?

rohanharikr
Ace Contributor
Rohan H Member Since: Apr 5, 2016
3 of 8

I had recently received ban and I fixed it. After that, I did not have this issue. But this morning, it

all disappeared. 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
4 of 8

Hi Rohan, 

 

It looks like your account was on hold due to a policy violation. As Christy pointed out, proposals are cancelled when it happens because the freelancer is unable to accept invitations and job offers.

For more information about the account hold, please refer to the ticket you had about this issue about a week ago.

~ Valeria
Upwork
arulk8smx
Ace Contributor
Arul R Member Since: Sep 8, 2016
5 of 8

I can confirm this has also happened to my account and no my account is not suspended looks like upwork might be doing some maintainence work

samrat3
Community Guru
Samrat C Member Since: Jun 1, 2016
6 of 8

Same thing just happend to me a while ago with an error: 

Sorry, something went wrong. Please try again or contact support.

 

I just visited their status page and it clearly shows: Active incident.

rohanharikr
Ace Contributor
Rohan H Member Since: Apr 5, 2016
7 of 8

Thank you Valeria, but my account was suspended one week before and after that, there was no problem.

But this suddenly happened and currently, my account is not on ban

rohanharikr
Ace Contributor
Rohan H Member Since: Apr 5, 2016
8 of 8

Thank you all guys for your help. All my submitted proposals and active candidates have come back. don'tnt know what 

or why this happend. Hoping for someone to shed more light on this issue.

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