Sep 14, 2022 02:46:21 PM by Mathew C
I have looked at other freelancers and I see a mix of crisp portfolio images and blurry ones like myself, any help would be greatly appreciated thanks
Solved! Go to Solution.
Sep 14, 2022 05:29:28 PM by Arjay M
Hi Mathew,
The minimum dimensions for images are 400px width x 300px height , however 1000px width x 750px height is recommended. The maximum size is 5 MB for the thumbnail and 25 MB for attachments. Feel free to check this help article for more details on how to enhance your profile.
Sep 14, 2022 05:29:28 PM by Arjay M
Hi Mathew,
The minimum dimensions for images are 400px width x 300px height , however 1000px width x 750px height is recommended. The maximum size is 5 MB for the thumbnail and 25 MB for attachments. Feel free to check this help article for more details on how to enhance your profile.
Sep 15, 2022 08:26:06 AM by Mathew C
Hi Arjay,
I know this and have followed these guidelines unfortunately they are still low resolution any ideas?
p.s I accidently marked your last post as the resolution, my apologies.
thanks
Mathew.
Sep 15, 2022 10:32:58 AM by Andrea G
Hi Mathew,
Thank you for following up. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
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