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5e73a6b8
Community Member

All the images I’m uploading to my portfolio section are blurry no matter what i do please help

All the images I’m uploading to my portfolio section are blurry no matter what format size or resolution I upload them in ?


 

I have looked at other freelancers and I see a mix of crisp portfolio images and blurry ones like myself, any help would be greatly appreciated thanks

ACCEPTED SOLUTION
ArjayM
Community Member

Hi Mathew,

 

The minimum dimensions for images are 400px width x 300px height , however 1000px width x 750px height is recommended. The maximum size is 5 MB for the thumbnail and 25 MB for attachments. Feel free to check this help article for more details on how to enhance your profile.

 

~ Arjay
Upwork

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3 REPLIES 3
ArjayM
Community Member

Hi Mathew,

 

The minimum dimensions for images are 400px width x 300px height , however 1000px width x 750px height is recommended. The maximum size is 5 MB for the thumbnail and 25 MB for attachments. Feel free to check this help article for more details on how to enhance your profile.

 

~ Arjay
Upwork
5e73a6b8
Community Member

Hi Arjay,

 

I know this and have followed these guidelines unfortunately they are still low resolution any ideas?
p.s I accidently marked your last post as the resolution, my apologies.
thanks
Mathew.

 

 

AndreaG
Community Manager
Community Manager

Hi Mathew,

 

Thank you for following up. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

~Andrea
Upwork
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