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Almost no response from Upwork support team

Why Upwork team is solving a ticket so slow. I have raised a ticket 7 days ago and they still did not solve my issue. They suspended my account for stupid reason. But this is not important, I send them all required documents and they simply do not solve anything and even do not reply.

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Popescu,

 

I`m sorry about the inconvenience this had caused you.
I`ve escalated your concern to our team and one of our team members will update your ticket as soon as possible and assist you further. Thank you.

~ Goran
Upwork