Sep 17, 2021 03:57:47 AM by Kasun B
Hi,
I am new to upwork as a freelancer (logo designer) and this is my second order. I have divided my tasks into 5 categories as a concept, typography, coloring, and final optimization/ vector files of the design and stationery design with the relevant amounts of charges. The buyer has paid me for the first milestone (concept) and he is requesting the colored option and vector files without paying me. He is asking me where I have stated in the original proposal regarding these charges. I have stated these charges in the milestones. But I can only see the milestone name and the due date in my original proposal window (Amounts are not there) and I have attached a screenshot. Where can I get these milestones values that I have originally submitted? What is the best way to deal with this buyer?
Thanks in advance
Kasun
Solved! Go to Solution.
Sep 17, 2021 04:28:36 AM by Richard W
Hi Kasun. When the client sends you a job offer, he can change it from your proposal. This allows for the possibility of changing the terms after negotiations. You need to check the job offer carefully before accepting it. You can still find the job offer and read it.
If your other milestones are not in the job offer, I think that means the client actively deleted them. But I'm not sure what the client's interface is like, so perhaps it could happen accidentally. Anyway, I think the client must have seen the total price you were asking.
Sep 17, 2021 04:28:36 AM by Richard W
Hi Kasun. When the client sends you a job offer, he can change it from your proposal. This allows for the possibility of changing the terms after negotiations. You need to check the job offer carefully before accepting it. You can still find the job offer and read it.
If your other milestones are not in the job offer, I think that means the client actively deleted them. But I'm not sure what the client's interface is like, so perhaps it could happen accidentally. Anyway, I think the client must have seen the total price you were asking.
Sep 17, 2021 11:28:25 AM by Maria T
Kasun B wrote:Hi,
I am new to upwork as a freelancer (logo designer) and this is my second order. I have divided my tasks into 5 categories as a concept, typography, coloring, and final optimization/ vector files of the design and stationery design with the relevant amounts of charges. The buyer has paid me for the first milestone (concept) and he is requesting the colored option and vector files without paying me. He is asking me where I have stated in the original proposal regarding these charges. I have stated these charges in the milestones. But I can only see the milestone name and the due date in my original proposal window (Amounts are not there) and I have attached a screenshot. Where can I get these milestones values that I have originally submitted? What is the best way to deal with this buyer?
Thanks in advance
Kasun
One question, all the work that is in your portfolio, is it created by you?
Sep 18, 2021 12:57:16 AM Edited Sep 18, 2021 12:59:01 AM by Maria T
Kasun B wrote:.......................
I see that, having deleted your portfolio, it was not created with your work. Very bad. You have to respect the work of others.
On the other hand, you should check the photo, it seems that someone else is using it, as well as your name.
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