An Error Occurred Internal Server

[aranasroan24]

Hi,

Hope someone can help me. I tried to click on my "Messages" on my Dashboard but received an error.

Please see attached screenshot.

Thank you very much

Kind regards,

Roan

[g_vasilevski]

Hi Roan.

Could you please try clearing your cache and cookies or logging in with another browser to view your messages? Thank you.

[sajeduls]

Same problem, Messages is not working at all (Both Website and ios app)

Also, I am not able to contact customer support as well, the button "Get Help" is not working

[g_vasilevski]

Hi Sajedul,

Our team just confirmed that this is a known problem and they are working on resolving it as soon as possible. Apologies for the inconvenience this is causing you. Thank you.

[16d8f421]

Same issue 

[studiof12]

Same here, just to let you know.

[abdeali_s]

Hello, 

Hope you are doing well

I am facing issues in opening the "Upwork Messages Tab". Just want to confirm when it will be resolved.

Thanks

[g_vasilevski]

Hi All,

I`m sorry about the inconvenience this is causing you. I would like to confirm that this is a known problem and our engineering team is working to resolve this is as soon as possible. 

Thank you for your patience.

[chaouki-tadjine]

i got the same issue here and i am urgent i am chatting with others now ! 

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Error 500 (A)
Trace ID: 5ec6521f08ce9e49-ATH

[16d8f421]

Working now !!! - 13:22 (GMT)

[aranasroan24]

Hey, this is to confirm that it is now working fine. Thank you very much to the tech team!