Aug 24, 2021 04:47:52 PM by Gary G
Hi. After a client hires me to write, I discover the topic is not something I want to write about.
If I cancel the job, does that impact my Upwork standing?
Any penalties?
Also... do you have any tips on preventing this from happening?
Thank you in advance.
Gary
Aug 24, 2021 05:16:46 PM by Mikko R
Aug 24, 2021 05:34:59 PM Edited Aug 24, 2021 06:22:40 PM by Gary G
Thanks, Mikko, but how to do that for Projects? I've included a question at the end of my project description, saying:
"Any questions before you order? (GREAT IDEA)
Please message me. This is a great idea so you and I can both be comfortable about working together. You need to know I can handle your needs, and so do I. Looking forward to hearing from you."
BUT I didn't see any way to insert this step as mandatory BEFORE the client can order. Is there such a way?
Aug 24, 2021 10:17:50 PM by Amanda L
Gary wrote:Thanks, Mikko, but how to do that for Projects? I've included a question at the end of my project description, saying:
"Any questions before you order? (GREAT IDEA)
Please message me. This is a great idea so you and I can both be comfortable about working together. You need to know I can handle your needs, and so do I. Looking forward to hearing from you."BUT I didn't see any way to insert this step as mandatory BEFORE the client can order. Is there such a way?
Yes, you can add specific requirements, and one of those could be a custom question about the topic. Then when they submit it you can accept or cancel it immediately if it's not a topic you are interested in writing about.
Aug 24, 2021 08:00:27 PM by Petra R
On project catalogue orders you can cancel within 24 hours without an effect on your profile or JSS.
Aug 24, 2021 08:34:44 PM by Gary G
Great news, Petra. Thanks. Kudos +1.
You've inspired me to do what I should have done earlier. Hunt up what UW officially say. Here's what I found:
"Contract Cancellation Grace Period
Freelancers have a grace period to cancel a contract within its first 24 hours, without impact to their Job Success Score."
https://support.upwork.com/hc/en-us/articles/360057397533-Create-a-Project
and here's how to do it:
https://community.upwork.com/t5/Freelancers/Cancelling-a-Project-Catalog-Order/m-p/931248#M579098