I accepted an offer on April 27 (for a job which I had already finished) and I can see that the client has paid the agreed amount into escrow. I can see the amount paid, the amount agreed, and the contract number.
Could someone tell me why I haven´t received the money yet?
Is it perhaps because I haven´t give the client feedback, or is that not mandatory?
I appreciate your kind counsel.
Cheers, Will B.
Go to your Reports tab and pick Overview.
You will see four columns: In Progress, In Review, Pending and Available
If your client has approved payment, the dollar amount should appear in the "Pending" column--it takes five days for escrowed funds to transfer to "available" status.
If you click on the number under pending and scroll down, you will be able to see the date the funds will be available. If you are in the U.S. funds actually become available the evening before the date listed.
I have the same problem, i did a job for a client a few weeks ago, it was set in milestones. I completed the first one and they approved. My money has not been paid, even though it looks like the client has paid Upwork Escrow. but it has not come up in my balance or my overview. Please help its been around 4 weeks!
Duru T wrote:
I have the same problem, i did a job for a client a few weeks ago, it was set in milestones. I completed the first one and they approved. My money has not been paid, even though it looks like the client has paid Upwork Escrow.
Did you use the green "Submit for payment" button on the contract to submit the work?
If you had, the funds in Escrow for that milestone (only) would have been released when the client released them or after 14 days, whichever came sooner.
Yes, it was. I know i was paid through my client, but i have still not received that amount which is why i am so stressed! I have received small amounts of it, but it has stopped and now i am not receiving anything.
Sorry, i am new to this!
Learn more about our awesome Community member Andrei!Learn More
Over the next few weeks you may notice changes to Job Search filters that include the option to filter jobs by an hourly rate range and filter for jobs requiring multiple freelancers.Learn More
We are excited to share a new offering to enable freelancer job referrals (beta). This will provide the option to refer another freelancer on Upwork when you decline a job invite.Learn More
Having a professional profile is essential to attracting clients, highlighting your skills, and winning projects. Come and learn how to make your profile stand out on Upwork!Learn More