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Are contests allowed here on Upwork?

scarletfever
Active

I asked this question to Upwork directly, but, not surprisingy, they have ignored me. So I am throwing this out to the general community.

 

I was awarded a logo design project, only to see the project closed after 2 days before I even had a chance to submit my proofs. When I asked the client what happened, they said someone else did the job. It became obvious that this client had hired multiple contractors to see which design would "win".

 

To me, this is unethical, because I wasted my time developing concepts and never would have if I had known this client's intentions.

 

So I ask… are contests allowed on Upwork? If so, that's just one more reason to leave this platform. We designers get enough disresespect as it is and this "contest" format is a slap in the face to any professional in any line of work.

11 REPLIES 11
prestonhunter
Community Guru

Contests are explicitly forbidden by Upwork ToS.

From "Terms of Use":

 

"The following are examples of prohibited use of the Site:

...posting contests in which Freelancers submit work with no or very little pay, and only the winning submission is paid the full amount..."

petra_r
Community Guru

No, they are not allowed.

 

Were you officially hired and did you have a contract with the funds in Escrow (fixed rate) or hourly?

Yes, I was officially hired and was given x amount of hours, which I agreed to. 

 

Really shady stuff… and disappointing that Upwork does little to intervene or show support when I reported the incident.

 


@Dave K wrote:

Yes, I was officially hired and was given x amount of hours, which I agreed to. 

 

Really shady stuff… and disappointing that Upwork does little to intervene or show support when I reported the incident.

 


 Ah, it was an hourly contract? So you had not started yet and logged no time?

 

IF it was an horly contract: That is not a contest as such, that is a client hiring a number of freelancers and paying them all their hourly rate until they have what they were after. Freelancers who haven't done any work by that point aren't really owed anything.

 

It's sharp practice but not a contest and as sch not against the terms of service. Had you started working on the project you'd have been paid for the time you tracked.


@Dave K wrote:

Yes, I was officially hired and was given x amount of hours, which I agreed to. 

 

Really shady stuff… and disappointing that Upwork does little to intervene or show support when I reported the incident.

 


 

Dave - if, as you say, you were given an amount of hours, I would assume that this was an hourly job. If so, then you should have used Time Tracker and documented the screen shots it took. If so, then you will be paid. Hours are submitted on Mondays, and the client has a number of days to review the screen shots that tracker took and dispute any that were not related to their work.

 

If you didn't use Time Tracker, it's doubtful that you will be paid.

 

IMO, assuming this was an hourly job, then this was not a contest. The client intended to pay you. In those hours you worked, that was all the client needed you. If you, followed Upwork's hourly protection procedures, you'll be paid for the hours you worked. if not, then you won't get paid.

melaniekhenson
Community Guru

I don't think you can call that an actual contest. I don't see how it would be considered a contest, with entry rules or anything like that.

 

ETA: Oh...I see...hmmm. That's really odd. Have you contacted CS?


@Melanie H wrote:

I don't think you can call that an actual contest. I don't see how it would be considered a contest, with entry rules or anything like that.

 


 It is exactly what is considerd a contest in outsourcing.

mtngigi
Community Guru

If they actually hired and paid those freelancers, then it would not be considered a contest, but rather paid tests. Were you officially hired, with a funded milestone or use of time tracking if it was hourly?

 

Okay ... never mind.

Hourly.

 

There was no mention of a paid test, which I would have still agreed to, provided they actually paid me. But when you hire someone without disclosing your intentions, it's dishonest.

If a freelancer is hired with an hourly contract, and is paid for all the time that he logs (whether that be one hour or many hour or zero hours), then there is no grounds for contacting customer support.

When a client hires a freelancer for an hourly contract, there is no guarantee that the freelancer will actually do anything. And there is no guarantee regarding how long the contract will last.

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