🐈
» Forums » Freelancers » Are screenshots also deleted from Upwork stor...
Page options
Alexander's avatar
Alexander V Community Member

Are screenshots also deleted from Upwork storage servers?

I know how screenshots work and all the consequences of deleting them. My question is more of a privacy/security concern and I could not find any answer shedding a light on it.

When I delete a screenshot from my work diary (say, because it captured a sensitive information, regardless if it's mine or client's information), is the image file deleted accordingly from Upwork storage servers (or any third party servers Upwork might use to store images)? If yes, is it an instant process (aligned with my delete action) or it happens during some scheduled maintenance periods?

6 REPLIES 6
Avery's avatar
Avery O Community Manager

Hi Alexander, 


I apologize for the delay as I had to check this with another team. A member of the Customer Support Team will reach out to you to assist you further with your concern. 


~ Avery
Scraw's avatar
Scraw D Community Member

I want to know about this as well. Thanks!

Herry's avatar
Herry A Community Member

So... Are screenshots deleted from Work Diary also deleted from Upwork's Server? What is the privacy policy on this?

Andrea's avatar
Andrea G Community Manager

Hi Herry,

 

You can learn more about how we use the recorded and uploaded information from your Desktop App in the Privacy Policy.

 

~Andrea
Varun's avatar
Varun G Community Member

I would also like to know the answer to this. It would be nice if the info was posted publicly.

Jennifer's avatar
Jennifer M Community Member

haha I can answer this -- NOPE

 

Nothing is ever deleted on internets.