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Are talent specialists still interfering with the bids?

Community Guru
Federico D Member Since: Sep 21, 2015
1 of 45

I did not know for a long time that the 'talent specialists' were interfering with the bids people placed for jobs by dumping them in a section of 'unsuitable candidates' or something like that, until, to my dismay, a client told me that he only found my bid by chance in that bin of 'unsuitable candidates' and that he was very surprised as I was the only candidate that did fit the description of who he wanted.

 

Even when I use a template to place a bid, I always spend time tailor-making my bid to what the client wants and I wonder how many of my bids and connects have been wasted by clueless 'talent specialists'.

 

So, with the new system of more connects per bid, and the fact that I spend a good amount of time writing bids, I wonder if the 'talent specialists' are still interfering with the bids and it is costing me in time and money.

 

Do people know?

Community Guru
Tiffany S Member Since: Jan 15, 2016
2 of 45

I can definitely tell you from the client end that some candidates are relegated to a list (collapsed by default) called "other" and with intro text deeming the proposals irrelevant.

 

I think the only difference is that it's now done by algorithms and not talent specialists.

Active Member
Steve F Member Since: Feb 9, 2018
3 of 45

So I'm spending all this time (and Money--I guess we don't get free connects anymore?) and I'm not getting a fair shake on getting the job? 

Community Leader
Russell T Member Since: Jul 25, 2015
4 of 45

This is my point about Upworks accountability in being transparent when it comes to connects especially now that they are charging Freelancers. A client using a filter is fine but to dump paid connects into a reject bucket without even interaction on the clients part is absurd. Freelancers should indeed be outraged that they are not getting a fair shake and being used as a piggy bank for Upwork. 

If I am paying for a connect I should see all of the connects history if thats viewed, deleted, not filled or put into Upworks reject bin. 

Active Member
John D Member Since: Jan 20, 2019
5 of 45

Does that mean if I apply for a job that requires a 90% JSS,  my eighty-freaking-seven percent JSS causes it to go in the garbage bucket? 

Community Guru
Tiffany S Member Since: Jan 15, 2016
6 of 45

John D wrote:

Does that mean if I apply for a job that requires a 90% JSS,  my eighty-freaking-seven percent JSS causes it to go in the garbage bucket? 


I don't know for sure because I don't use those defaults when posting a job, but I don't think so (based solely on the fact that I'm often hired on jobs where I don't meet the minimum criteria). I'm hoping that a client who uses those threshold requirements will come in and provide an authoritative answer.

Community Guru
Renata S Member Since: Jun 10, 2014
7 of 45

Tiffany S wrote:

I can definitely tell you from the client end that some candidates are relegated to a list (collapsed by default) called "other" and with intro text deeming the proposals irrelevant.

 

I think the only difference is that it's now done by algorithms and not talent specialists.


I think this is the scariest thing I've seen them do yet. Does this mean they're using AI under the hood to determine suitability and categorizing proposals on the client's behalf? I think this is worse than their other strategy of using inexpensive, poorly trained staff to find freelancers for clients (and I'm guessing the talent specialists had little or no previous HR knowledge or experience). Selecting an appropriate freelancer is a lot more nuanced than anything a machine can handle.

How does that relate to this?
(https://www.upwork.com/legal#relationshipwithupwork)

2.1 RELATIONSHIP WITH UPWORK
Upwork merely makes the Site and Site Services available to enable Freelancers and Clients to find and transact directly with each other. Upwork does not introduce Freelancers to Clients, find Projects for Freelancers, or find Freelancers for Clients. Through the Site and Site Services, Freelancers may be notified of Clients that may be seeking the services they offer, and Clients may be notified of Freelancers that may offer the services they seek; at all times, however, Users are responsible for evaluating and determining the suitability of any Project, Client or Freelancer on their own. If Users decide to enter into a Service Contract, the Service Contract is directly between the Users and Upwork is not a party to that Service Contract.

Community Guru
Miriam H Member Since: May 16, 2017
8 of 45

Renata S wrote:

Tiffany S wrote:

I can definitely tell you from the client end that some candidates are relegated to a list (collapsed by default) called "other" and with intro text deeming the proposals irrelevant.

 

I think the only difference is that it's now done by algorithms and not talent specialists.


I think this is the scariest thing I've seen them do yet. Does this mean they're using AI under the hood to determine suitability and categorizing proposals on the client's behalf? I think this is worse than their other strategy of using inexpensive, poorly trained staff to find freelancers for clients (and I'm guessing the talent specialists had little or no previous HR knowledge or experience). Selecting an appropriate freelancer is a lot more nuanced than anything a machine can handle.

How does that relate to this?
(https://www.upwork.com/legal#relationshipwithupwork)

2.1 RELATIONSHIP WITH UPWORK
Upwork merely makes the Site and Site Services available to enable Freelancers and Clients to find and transact directly with each other. Upwork does not introduce Freelancers to Clients, find Projects for Freelancers, or find Freelancers for Clients. Through the Site and Site Services, Freelancers may be notified of Clients that may be seeking the services they offer, and Clients may be notified of Freelancers that may offer the services they seek; at all times, however, Users are responsible for evaluating and determining the suitability of any Project, Client or Freelancer on their own. If Users decide to enter into a Service Contract, the Service Contract is directly between the Users and Upwork is not a party to that Service Contract.


I would LOVE to hear from a lawyer..

Community Guru
Sanja D Member Since: Dec 18, 2013
9 of 45

Miriam H wrote:


I would LOVE to hear from a lawyer..


I second that!

Also - do specialized profiles  play any  part in that? Like - if you don't have one, you may end up in the oubliette?

 

Community Guru
Renata S Member Since: Jun 10, 2014
10 of 45

Miriam H wrote:


I would LOVE to hear from a lawyer..


#metoo

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