Atlanta

[agnes_sobukola]

Can a contract be terminated on upwork themselves?

My contract got cancelled by upwork after I've submitted the task on the milestone and my client accout got suspended. Would  I be paid?

[NikolaS]

Hi Agnes,

Thank you for reaching out to us. I checked but I could not locate the contract you are referring to. Could you please share the Contract ID so that we can assist you further? You can find Contract ID by clicking on the name of the contract and then navigating to the Terms & Settings tab.

Additionally, please know that If there is a problem with your client’s Upwork account, your contracts with them will be paused and you cannot continue to bill that client through Upwork until the issue is resolved. There are many possible reasons this could occur, although we can’t share the specifics regarding your client’s account due to privacy concerns.

You can find more information in this help article.