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hassan437
Community Member

Attached file

Hi 

I am trying to open an attachment " Working Instructions " sent by the client. 

This error is showing 

"It is not safe to download this file. If you really want to access this file please contact Customer Support".

I want to see that file so kindly help me out. URL of that file is 

**Edited for community guidelines**

5 REPLIES 5
petra_r
Community Member


Hassan wrote:

Hi 

I am trying to open an attachment " Working Instructions " sent by the client. 

 


Historically a file called "Working Instructions"  has been a horrible virus designed to steal your data and hack your computer and your accounts.

 


I want to see that file


No, you don't.

I have asked the client to send the instructions again. is it okay ????

BojanS
Community Manager
Community Manager

Hi Hassan,

 

We'll have one of our agents reach out to you via support ticket to assist you with your request.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
ugwochee
Community Member

I am having this same issue. 'It is not safe to download this file. If you really want to access this file please contact Customer Support.' on about three files both pdf and docx.

BojanS
Community Manager
Community Manager

Hi Oluchi,

 

We'll have one of our agents reach out to you via a support ticket to assist you with downloading these files. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
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