Attention Required! Cloudflare

[ishk]

I could see this error "Attention Required! Cloudflare" when I open my upwork desktop app.  And I'm getting this error after I answered the captcha "Due to technical difficulties we are unable to process your request. Please try again later"? How to resolve this?

[25a2a6e8]

Please I have the same issue and I have been here for 2 hours trying to fix it Can you help me!

[iqbalbhatiary]

Please check your IP address and internet speed. If possible change IP address

[AleksandarD]

Hi Dardan,

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[biplob_522]

Hi,

I could see this error "Attention Required! Cloudflare" when I open my upwork desktop app. Can anyone tell me how to slove this issue? 

[JoanneP]

Hi S.M. Zahirul,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[moby47]

Hi Bojan, I was working, next thing I got this: **Edited for Community Guidelines**

The 2hrs 40mins was tracked but I can't seem to do anything else from here. I can not see my name below to clear cache either. please help. 

[AleksandarD]

Hi Henry,

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[ogasodje]

Hello Aleksandar, I am currently experiencing this same issue. If I try opening Upwork on my Laptop (web), I get the Attention required notice , saying I should check a box to prove I’m not a robot. And no matter how many times I check it, it doesn’t go away. I need help. Thanks

[ogasodje]

And I get this image if I try opening attachments on Upwork mobile app. Basically, both PC and Mobile are having this same issue. Please help out

[JoanneP]

Hi Victory,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. 

[nelsondg71]

Hi people i am facing the same issue of this chat. i hope you can help me... i ve already open a ticket. Nelson

[AndreaG]

Hi Nelson,

I checked and can confirm you were able to submit a support ticket with our team. Please allow some time for our team to review and they will reply directly to your ticket.

Thanks!

[resdram_work]

Have the same issue with cloudflare in Desktop App. How do I ressolve it?

[AndreaG]

Hi Nick,

Someone from our team will reach out to you via support ticket in order to assist you further. You can access your ticket here.

Thanks!

[moby47]

case solved: **Edited for community guidelines**

[reynbferranco]

Hello there! I amhaving issue with opening my tracker. See attached.

[laurabranp]

I need help, I am having the same issue, do not send me general guides, I need a fix now please. Whitelist me now.

I have cleared my browsers cache, flush dns, restart my PC many times, used different internet connection(home and mobile data), I do not know what else to do.

[laurabranp]

I am having issues with the tracker, it does not load, it shows: One more step
Please complete the security check to access www.upwork.com

I have read through forums, and you just provide general guides that are useless.I need a real solution. Add me to your white-list, I do not want that to show on my tracker.

I have:

• Removed the app, and installed it again.
• Flush dns.
• Clear browsers cache
• Run my malwarebytes, and avast antivirus to make sure my network and pc is clean.

As I said before, do not give me general guides, if you do not know how to fix this, escalate this to your developers, so they can white-list me.

[lysis10]

are you using vpn or proxying at all?

[laurabranp]

I am not using any of those, this is my public IP: 

**Edited for Community Guidelines**

[LuiggiR]

Hi Laura,

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[reynbferranco]

I am also having a problem with the tracker, somthing to do with cloudfare. See atatched file. Thanks!

[AndreaG]

Hi Reynalin,

Someone from our team will reach out to you via support ticket in order to assist you further.

[choporov_serhii]

Hello,

I've faced with the same issue with the desktop application on Windows 10 (64 bit).

How to solve the issue?

application screenshot

[isaiah_kinyanjui]

Everytime I try to log in to work I have to complete a security check, how do i resolve this because i am tired, right now I cant even log in to WORK..