Attention Required! Cloudflare

[ishk]

I could see this error "Attention Required! Cloudflare" when I open my upwork desktop app.  And I'm getting this error after I answered the captcha "Due to technical difficulties we are unable to process your request. Please try again later"? How to resolve this?

[AleksandarD]

Hi Isaiah,

I'm sorry to hear about the issues you are experiencing. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

[isaiah_kinyanjui]

Well this was the response I got and I dont feel it was helpful at all, still has the same problem.

**Edited for community guidelines**

[BojanS]

Hi Isaiah,

I apologize for the inconvenience this caused. The correct team is looking into this issue and will update you directly via your existing support ticket as soon as they have more information.

Thank you for your patience!

[AleksandarD]

Hi Serhii,

I shared your issue with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[iqbalbhatiary]

Hello,

I solve this problem below two way:

1) Setup window of my Laptop

2) Change Laptop Internet connect IP address.

This is for your information please.

Thanks, 

Iqbal

[resdram_work]

The only thing that helped me was to connect via other network and then
switch to the regular one. In my case I used smartphone as USB modem.

Hope that works for you.

[choporov_serhii]

Thank you.

I guess you suggestion is helfull because I figured out that our network were compromised.

Will try.

[ashraful_mobin]

Having the same issue! Desktop app is asking for captcha but not showing any image! 

Showing this message!

"Please stand by, while we are checking your browser..."

Any suggestion that can help ? 

[ashraful_mobin]

If you are using android phone try using it as modem.  Once you login, go back to your old internet. That solved my problem.  Found this tutorial useful how to use smartphone as modem.  https://www.youtube.com/watch?v=_d5UdrEl0eQ

[AleksandarD]

Hi Ashraful,

I'm sorry to hear about your issues with the Desktop App. I checked and it looks like you have a support ticket already so I'll follow up with the team and you can expect a response in a timely manner. 

Thank you.

[gabbysew]

Same here, I could see this error "Attention Required! Cloudflare" when I open my upwork desktop app.

[AndreaG]

Hi Gabby,

We'll have one of our agents reach out to you via support ticket in order to assist you further.

Thanks!

[gabbysew]

tHANKS

[gabbysew]

Same here Upwork Time tracker when open then shwoing attention required clouldflare

[gabbysew]

Help please  Upwork Time tracker when open then shwoing attention required clouldflare

[998ae0ad]

Hi how you fix this error coz im experiencing it right now.

[g_vasilevski]

Hi Christian,

Could you please share a screenshot of the error so that I can assist you further? Thank you.

[angievn]

Hi,

I've just encountered the same problem: the app didn't open and it requests capcha but no capcha appears. I have no way to log on the app

[NikolaS]

Hi Huong and Christian,

I shared your reports with our team and one of our agents will reach out to you via an email as soon as possible to assist you further. 

[msajid55]

I am encountering the same issue. Elevery time I visit Upwork, it asks me to verify the captcha. Once the captcha is verified it takes me to upwork homepage but the page isn't loading properly. I have cleared cache and cookies, changed the browsers but nothing has worked for me. Kindly check that out.

[JoanneP]

Hi Muhammad,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[phamtung1]

Hello, I have encountered "Attention Required Cloudfare" with no Captcha showing and "Please stand by, while we are checking your browser..." screen just loading.
Please help me to fix this problem. Thank you in advance.

[AleksandarD]

Hi Duy Tung,

I'm sorry to hear about that. Could you please share more information about the problem you're experiencing? Is it happening on your browser or the Upwork Desktop App? Have you tried clearing your cache and cookies (if it's on the browser) or reinstalling the app?

Thank you.

[phamtung1]

Hi Aleksandar
It is happening on my Desktop App. I have tried clear cache and cookies, also re-installing the app but it is still the same on Desktop App.
I aslo encountering problem with ID verification on browser (though I have been switching between firefox and chrome but doesn't work out) which is stated that
"We are unable to complete ID verification at this time. Please contact support by visiting the Upwork Help Center to resolve this issue."
As files has been attached below.

Regards,
Duy Tung

[namnl2706]

Hi Tung,
Can you try to connect through your mobile (4G) network?
It solved my issue before...