Attention Required! Cloudflare

[julianefeliza1]

May I please request for assistance. I have already tried calling the support line but no one was available to take my call. My Upwork time tracker is not working. The error message on the app is - "Attention Required! Cloudflare + One more step, Please complete the security check to access www.upwork.com + Please stand by, while we are checking your browser..." it's been over 2 hours and it's still not working. I have already cleared the cache on the website and closed and restarted the app several times and also tried uninstalling and re-installing but it's still not working and I am unable to log my hours. Thanks in advance.

[julianefeliza1]

still "NOT" working, sorry for the typo

[julianefeliza1 · Accepted solution]

now working, marking this closed

[ayenduro]

Hi, was this solved? can you share how to fix it?

[bbombay]

can you share the solution for this error?

[PradeepH]

Hi Belinda,

Thank you for your message. I am sorry to hear about the error message. I see that you have already initiated a support ticket for the same issue. One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.

Pradeep

[julianefeliza1]

Hi Belinda, I think I have uninstalled and re-installed the application to resolve this in the past. 

[ab7ebc06]

I'm having the same issue. It's extremely frustrating to get support on this as well. 

[AndreaG]

Hi Victoria,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.