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Aunthentiation code problem. Lost my sim card cant received the code

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Active Member
Elque Faith A Member Since: Sep 1, 2015
1 of 5
Hello! Please help me asap Smiley Sad I lost my sim card and i am not using the phone number i registered on my upwork account. I cannot withdraw my funds because its asking me for an aunthentiation code.. upwork please help me fix this
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 5

Hi Elque,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your code. Thank you.


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Elque Faith A Member Since: Sep 1, 2015
3 of 5
Thank you so much. I need help asap
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Active Member
Ariston Jr. T Member Since: Feb 7, 2019
4 of 5

I can't received the verification code because I lost my sim card. Please help me. Thank you.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5 of 5

Hi Ariston,

 

I checked your account, and it looks like our team is already assisting you directly with your concern. Please feel free to post any follow-up questions on the ticket, and our team will be happy to assist you further. 


-Joanne
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