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Muhammad's avatar
Muhammad Y Community Member

Authenticator App Code Issue

Hi, Actually I was using an account on upwork through this gmail id (**Edited for Community Guidelines**). When I created this account, I choosed the option of sms to verification process while signing into my account. But from yesterday, I am stuck at authentication code, while signing into my account (**Edited for Community Guidelines**). I cannot enter into my account because it asks for an authenticator code. can you please reset so that I can access my previous account? Thanks

2 REPLIES 2
Goran's avatar
Goran V Retired Team Member

Hi Muhammad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your original account. Thank you.

~ Goran
Upwork
Muhammad's avatar
Muhammad Y Community Member

thank you. waiting for reply.