Feb 4, 2020 03:22:41 AM Edited Feb 25, 2020 12:18:55 AM by Albrecht M
Hello, a payment was automatically withdrawn a few hours ago. I wanted to change the withdrawal method before but I forgot. Can I cancel or is it too late?
Feb 4, 2020 03:28:21 AM by Andrei T
You can't stop the process now. If the method you had is no longer valid and the payment fails, the funds will return to your account after a while (it may take some time). But you can register the new payment method in the meanwhile.
Feb 4, 2020 03:31:46 AM by Goran V
Hi Albrecht,
Unfortunately yes, once the funds are withdrawn we can't cancel the withdrawal or reverse it. If you have any additional questions, let me know. Thank you.