Mar 27, 2022 11:45:11 PM Edited Mar 28, 2022 12:08:11 AM by Anastasiia K
Greetings, today I received a letter with information that my funds (300$) where proceeded for payment to my local bank due to my scheduled payment. However, my setting where saved for Only when balance is $1,000.00 or more. I would like to know why this was automatically done and can this be canceled?
Mar 27, 2022 11:50:03 PM by Shambel M
Same problem here, any help please how can I cancel the payment process?
Mar 28, 2022 01:39:28 AM by Pradeep H
Thank you for your message. As confirmed above, we are unable to cancel your fund withdrawal. You have an option to update your scheduled payment options that best suits your requirements.
Mar 28, 2022 02:10:04 AM by Chandradev S
is there any options to stop schedular for payment process on upwork ?
Mar 28, 2022 01:37:02 AM by Pradeep H
Thank you for your message. We are unable to cancel the automatic withdrawal. I see that you have updated your scheduled payment options today. I'll have one of our customer support agents reach out to you directly to check your previous scheduled payment options and assist you further.
Mar 28, 2022 08:23:04 AM by Md Nazmul Hasan D
"Balances older than 180 days will be withdrawn automatically, whether they are over your balance limit or not."
So I've assumed that your 300$ balance is older than 180 days.