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Ahmed's avatar
Ahmed N Community Member

Back Account status inactive after a week of adding it

Hello!
I have added a payment method and it's inactive for a week now! Please resolve my issue.

 
 
2 REPLIES 2
Petra's avatar
Petra R Community Member

Have you completed your tax info yet?

Joanne's avatar
Joanne P Retired Team Member

Hi Ahmed,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

 

~ Joanne
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