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snausher
Community Member

Badge is not changing on client side Still Showing Top Rated ....

Hey there
I just got top rated plus but my clients still see me as Top Rated. 
Can anyone let me know why ?
Regards 
Salman Nausher

3 REPLIES 3
tinker_bell3
Moderator
Moderator

Hi Salman,

 

I checked your account and see that the Top Rated Plus badge is already showing. You might want to ask your client to try checking again using a different browser or after clearing their cache and cookies. 

~ Joanne
Upwork

Hey 

Joanne Marie P
 Unfortuantely that is not the case , on the client side I am still showing as a top rated , It is showing correct badge in my profile but not from client side. ATTACHING a Screen Shot from a client account.

Hi Salman,

 

Please note that the Top Rated Plus badge is visible to Upwork clients on a paid plan (Enterprise, Business, and some Plus clients) and on your projects on Project Catalog. If the client that is checking this is not on the paid plan, they'll not see it.

 

Thank you! 

~ Bojan
Upwork
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