Bank Account Flagged: "The beneficiary name is mismatched."

[arshrai]

I am a Canadian. I added my bank account, but I am getting the following error: "The beneficiary name is mismatched."

Full notification:

Bank verification in progress

Due to our updated identity policy, at least one of your payment methods has been deactivated as the beneficiary name of the bank account does not match your name.

Please visit our FAQ page for additional information

Could you please help me resolve it?

[JoanneP]

Hi Arsh,

One of our agents will reach out to you via ticket and will assist you directly. Thank you!

[4ea44772]

Hello Joanne, can somebody reach me out? i have the same problem, it keep saying beneficiary name mismatched.

[g_vasilevski]

Hi Lei,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.