Unable to add local bank account

[8d5c5032]

Hi,

I am a freelancer from Canada. I can't enter my local bank information to get paid. When I try to enter the institution number and transit number, it didn't gave me the option to go to next page. I checked my bank information for many times, and I am pretty sure everything is right! Please help me to set-up my payment detail. 

Thanks,

Ruiyu

[gagantk]

Hi Andrea,

Thanks for this information. I tried to enter the bank address manually. The address field has character limits and I'm not able to enter the full address of the bank. However, I've entered the Bank name and IFSC code correctly. This isn't going to be a problem right?

[AndreaG]

No worries, Gagan! As long as you have the right account number and the name on the bank account matches the name on your Upwork account, there is nothing to worry with withdrawing your funds.

[sushantag]

hi, i am unable to add my local bank, it is showing IFSC code not aavailable

[msahirtoseefali]

Every bank has it's own IFSC code. Please check that you are entring correct number. You can find it on your check or from bank branch.

[PradeepH]

Hi Sushant,

One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.

Pradeep H.

[sushantag]

My IFSC code is PYTM0123456 and
SBIN0016993. But both are unavailable.

[jhotaparidhi]

Hello Team - I have my bank IFSC code, but when I enter and click on find, it is showing me that bank not found.

Can you please assist me here? Waiting for your valuable response.

Thanks,

[NikolaS]

Hi Paridhi,

Could you please check this help article for more information about the correct format of the Bank Identifier Code? Additionally, please contact your bank and confirm if you have the correct Bank Identifier Code. If the bank confirms that you have the correct code, you have the option to enter the branch address manually by clicking the green link ''enter branch address manually'' under the bank not found a section of your bank information tab. Let us know if the issue persists.

[aravind1203]

Hi, Im also facing similar troubles in setting up my bank account, as upwork says that my bank is not found, despite the correct IFSC code entered

[NikolaS]

Hi Aravind,

Could you please check this help article for more information about the correct format of the IFSC codes? Additionally, please contact your bank and confirm if you have the correct IFSC code. If the bank confirms that you have the correct code, you have the option to enter the branch address manually by clicking the green link ''enter branch address manually'' under the bank not found a section of your bank information tab. Let us know if the issue persists.

[aravind1203]

 I contacted the bank and do have the correct code. I tried entering the address and other details of the bank, but upwork is not proceeding with it. The next button is not working when i click the submit. 

[NikolaS]

Hi Aravind,

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[aravind1203]

Hi

I have finished my contract, and I gave my bank account details. Upwork is not recognizing the details (ifsc code of bank). I need an upwork representative to contact. My client had released the money from escrow, but im unable to access it, cause upwork is not recognizing my details. Please help

[abhi-ramani]

**Edited for Community Guidelines**

[AndreaG]

Hi Abhi,

Could you please confirm the issue you're having with entering your code manually? If you're seeing any errors please share a screenshot. You should be able to enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually."​ Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.

[abhi-ramani]

I've also tried entering bank information manually. still, it's not working.
I'm getting the following error message: "bank not found"

[BojanS]

Hi Abhi,

We’ll have one of our agents reach out to you via a support ticket to assist you with adding your payment method. 

Thank you for your patience! 

[iammeghnaraj]

I am new to Upwork as a freelancer. When asked to enter my bank's IFSC code, it showed up as "bank not found". I even went to the RBI website as suggested by Upwork to get the IFSC code, "bank not found" shows up still. Upon filling in the bank details manually, it's the same thing. Please help!

[BojanS]

Thank you for reaching out to us, Meghana.

One of our team members will reach out to you directly via a support ticket to assist you with adding your payment method. 

[foramsakariya]

Hi, I a freelancer from India. While setting up payment method to "Direct to local bank", I was asked to enter ifsc code (bank code for Indian banks), but after filling this code upwork cannot find my bank. Thereafter it says to manually fill bank address, but when I do this the "next" button doesn't come alive, hence I cannot proceed further. What do I do now?

[BojanS]

Thank you for reaching out to us, Foram.

One of our team members will reach out to you directly via a support ticket to assist you with adding your payment method. 

[deenbandhu39]

I am trying to find my bank using IFSC code but upwork not able to find it

[g_vasilevski]

Hi Deen,

If you're sure that the code you're using is the correct one, you can add the address manually. For more details check out this Screenshot. If you have any additional questions, let me know. Thank you.

[fattepur_sachin]

Hello,

I am getting Bank not found for valid IFSC code, which I have verified from RBI site. 

Please help.

IFSC Code - HDFC0003636.

[BojanS]

Hi Sachin,

Could you please try to enter the bank address manually? You’ll see the green link ’’enter branch address manually’’ under the bank not found a section of your bank information tab. You can also check this help article for more information about the correct format of the bank codes.

Let us know if the issue persists. 

Thank you! 

[clubeestech]

I'm unable to find the bank IFSC code in get Paid 
this is my IFSC code  **Edited for Community Guidelines**

[NikolaS]

Hi Clubees,

Thank you for reaching out to us. Please check this help article for more information about the correct format of the IFSC codes. Additionally, please contact your bank and confirm if you have the correct IFSC code. If the bank confirms that you have the correct code, you have the option to enter the branch address manually by clicking the green link ''enter branch address manually'' under the bank not found a section of your bank information tab.

Let us know if the issue persists.

[ann_bobby]

Hello, 

I am new on Upwork and I was setting my 'Get Paid' options, but it didn't turn out to be successful. 

I entered the IFSC code and Upwork didn't detect the same. 

Although there was a link 'enter branch address manually' given below the IFSC code option, this link only took me to the customer service and support. 

Please help me figure out the IFSC code part, I am sure that I have entered it correctly. 

Regards, 

Ann

[BojanS]

Hi Ann,

Could you please clear your cache and cookies or log in with another browser to check if you’re able to enter the bank address manually? 

Let us know if the issue persists. 

Thank you! 

[anamika_sengar]

I am also facing the same problem can anyone help me.

[NikolaS]

Hi Anamika,

Thank you for reaching out to us. Please check this help article for more information about the correct format of the IFSC codes. Additionally, please contact your bank and confirm if you have the correct IFSC code. If the bank confirms that you have the correct code, you have the option to enter the branch address manually by clicking the green link ''enter branch address manually'' under the bank not found a section of your bank information tab.

Let us know if the issue persists.

[teg27_singh]

Hi Upwork Team,

Can someone please get in touch for adding bank account details? I have tried 3 IFSC codes for 3 different banks but each time it is saying bank not found. 

Please do something!

[AleksandarD]

Hi Pavit,

Have you checked with your banks regarding the correct IFSC code? They should be able to help you out with that!

Thank you.

[teg27_singh]

Yes I have. All are valid and working codes. Can you please ask someone from upwork team to check the issue

[teg27_singh]

Please connect me with someone

[AndreaG]

Hi Pavit,

Could you please try to enter your bank information manually by selecting the "enter branch address manually" option? On the pop-up that appears click "enter it manually."​ Once clicked, a new form will appear to let you enter your bank details. 

Please check this help article for more information about the correct format of bank codes.

[teg27_singh]

Hi,

I already tried that but in vain. Thats why asking if someone can help. All three bank accounts are active and working. 

[AndreaG]

Thanks for confirming this, Pavit! Someone from our team will reach out to you via support ticket in order to assist you further.

[divyansh902]

Hi. I’m from India and I’m trying to add a local bank account but whenever I add the IFSC code it says that bank can not be found contact support. I am 100% sure that the banking code is correct and there is something wrong at Upwork’s end. The bank is ICICI bank which is a national bank here in India

[NikolaS]

Hi Divyansh,

I checked and it looks like you were able to add your bank account information. Could you please clarify if you need further assistance?