Bank Payment Rejected and Returned - Japan

[amr_abbas93]

Dear Sir/ Madam,

I've recently added my Japanese bank account as a withdrawal method and everything seemed to be fine, that was until I decided to withdraw to my account. I received an email saying my payment has been rejected without specifying a reason, despite the accont being my own. Is there anything I should do? I would really like to withdraw to my local bank directly. Thanks in advance.

[g_vasilevski]

Hi Amr,

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.