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Bank account is already closed when withdraw free

ikasirana
Active Member
ika s Member Since: Mar 3, 2016
1 of 10

I recently withdrawn via direct to local bank. the problem is my bank account is already closed or inactive. Is that possible that my money will return here in my upwork account?

thank for your help

 

Regard,

Ika

ikasirana
Active Member
ika s Member Since: Mar 3, 2016
2 of 10

Hi, somebody help me...

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
BEST ANSWER
3 of 10

Yes, the money will bounce back, but that usually takes 7 to 10 days at least, often a bit longer.

View solution in original post

ikasirana
Active Member
ika s Member Since: Mar 3, 2016
4 of 10

Upwork notifes me if the withdrawal of fund has been processed on July 2. 

If I reactivated my local bank account, can my money be received at my bank? 
or my money remains back in upwork within 7-10 days? 

ikasirana
Active Member
ika s Member Since: Mar 3, 2016
5 of 10

Upwork notifes me if the withdrawal of fund has been processed on July 2. If I reactivated my local bank account, can my money be received at my bank? or my money remains back in upwork within 7-10 days? 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
6 of 10

Hi Ika,

 

Petra is correct. If you withdrew the funds to an inactive account, it will be returned to your Upwork account.

 

It looks like you also submitted a support ticket. One of our team members will update your ticket, providing further assistance. Thank you.

~ Joanne
Upwork
ikasirana
Active Member
ika s Member Since: Mar 3, 2016
7 of 10

What should I do, Joanne? keep waiting until the money returns to my upwork account or reactivates my bank account? can reactivating my bank account speed up the process of receiving money?

ikasirana
Active Member
ika s Member Since: Mar 3, 2016
8 of 10

What should I do? keep waiting until the money returns to my upwork account or reactivates my bank account? can reactivating my bank account speed up the process of receiving money?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
9 of 10

ika s wrote:

What should I do? keep waiting until the money returns to my upwork account or reactivates my bank account? can reactivating my bank account speed up the process of receiving money?


Nothing. Just wait. You need to reactivate your bank account anyway, because otherwise the same thing will happen again next time you want to withdraw. Reactivating your bank account won't speed anything up though.

ikasirana
Active Member
ika s Member Since: Mar 3, 2016
10 of 10

Thank you for your answer, Petra and Joanne. The problem was resolved. The money has just been returned to my upwork account.

 

- On July 1, upwork automatically disbursed funds to my local bank account.

- July 2, the withdrawal was processed by Upwork.

- Today is July 3, withdrawal of funds failed, and the funds returned to my upwork account.

 

I did not expect, this refund happened so fast. Maybe because I contacted the Upwork customer support and center too.

 

 

Thanks. I am very grateful and relieved.

Thank you for the help.

 

Regard,

Ika

 

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