Jan 16, 2020 01:29:14 AM by Andrew B
Hello
I have added my company bank account to my payment methods and now I get a warning:
"Due to our updated identity policy, at least one of your payment methods has been deactivated as the beneficiary name of the bank account does not match your name."
Please can you contact me so I can verify I own the company and enable this bank account?
Thanks
Andrew
Jan 16, 2020 01:37:03 AM by Goran V
Hi Andrew,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.
Jan 23, 2020 05:12:21 AM by Joss B
I have exactly the same issue. Would someone please contact me too?
Jan 23, 2020 05:25:23 AM by Goran V
Hi Joss,
Our team will reach out to you as well and assist you further with your payment method. Thank you.
Jan 28, 2020 12:10:31 PM by Eugen Cosmin F
Could someone contact me also, for the same issue? Thanks!
Jan 28, 2020 01:45:51 PM by Bojan S
Hi Eugen Cosmin,
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
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