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andrewbarker64
Community Member

Bank account name

Hello

 

I have added my company bank account to my payment methods and now I get a warning:

 

"Due to our updated identity policy, at least one of your payment methods has been deactivated as the beneficiary name of the bank account does not match your name."

 

Please can you contact me so I can verify I own the company and enable this bank account?

 

Thanks

 

Andrew

5 REPLIES 5
g_vasilevski
Retired Team Member
Retired Team Member

Hi Andrew,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.

~ Goran
Upwork

I have exactly the same issue. Would someone please contact me too?

 

Hi Joss,

 

Our team will reach out to you as well and assist you further with your payment method. Thank you.

~ Goran
Upwork
australis-ro
Community Member

Could someone contact me also, for the same issue? Thanks!

 

Hi Eugen Cosmin,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
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