May 20, 2021 04:35:04 AM by Karl Arthur S
Hi!
I'm new to Upwork and started freelancing here a few weeks ago.
I added a "Get paid" bank account about a week ago. It's my Wise (formerly TransferWise) borderless account in USD, so I have an account number, a routing number and my full name on the virtual account. I'm supposed to receive two microdeposits and enter the amounts in order to verify the payment method. However, I still haven't received those microdeposits. I already checked with Wise if they have limitations regarding microdeposits but everything should be in order from their end.
Just wanted to ask if anyone's encountered the same issue by adding their USD account with Wise as a payment method.
Thanks a ton,
Karl
Solved! Go to Solution.
May 20, 2021 05:21:33 AM by Goran V
Hi Karl,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your payment method. Thank you.
May 20, 2021 05:21:33 AM by Goran V
Hi Karl,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your payment method. Thank you.
Jun 4, 2021 05:03:08 PM by Joanne P
Nayra,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Jun 4, 2021 03:35:58 PM by Nayra M
Jul 19, 2021 05:55:32 AM by Julie M
Hi,
I'm also new to Upwork and having the same problem: No mico-payments to my Wise US bank after i provided the details.
Any help would be appreciated. Thanks
Jul 19, 2021 06:10:04 AM by Aleksandar D
Hi Julie,
One of our team members already reached out to you directly via this support ticket to assist you further.
Thank you.
Jul 29, 2021 09:50:51 AM Edited Jul 29, 2021 09:51:12 AM by Adrian G
Jul 29, 2021 10:10:36 AM by Bojan S
Hi Adrian,
We’ll have one of our agents reach out to you via a support ticket to assist you with this concern.
Thank you for reaching out to us.
Jul 29, 2021 02:31:20 PM Edited Jul 29, 2021 02:31:35 PM by Adrian G
Feb 1, 2023 04:34:38 PM by Steven D
Hi!
I'm having the same issue. I added a few days ago my wise usd account. I read in their guide that I'm supposed to received a microdeposit to confirm the account, but I didn't received any. I don't know if now it's not necessary that step, so my account is already correctly linked or there is a problem with it.
Thank you!
Feb 1, 2023 06:04:01 PM by Arjay M
Hi Steven,
Thank you for your message. I took a closer look at your account and I believe you're referring to the payment method you added last 28- January. I can confirm that it's been confirmed and is currently active. Looks like you're all set. Let us know if you still need further assistance.
Aug 2, 2021 10:08:30 PM by Marjorie Joanna T
Hi! I also have the same problem regarding my payment method. Any help would be appreciated. Thank you!
Aug 2, 2021 11:17:42 PM by Joanne P
Hi Marjorie Joanna,
I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.
Jun 21, 2022 06:37:25 PM by Gelly M
Hello Goran,
I'm having the same issue as well, can someone kindly help me too?
Thank you!
Jun 21, 2022 09:30:43 PM by Joanne P
Hi Gelly,
I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.
Dec 27, 2021 01:12:37 AM by I-AN L
Hi
I also have the same problem with my payment method using wise account. I didn't receive any microdeposit in my wise account. Could someone help me as well? Thank you.
Dec 27, 2021 01:19:00 AM by Goran V
Hi I-AN,
It can take up to four business days to arrive at your bank. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you!