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Batten down the hatches! Rough seas ahead.

Community Leader
John T Member Since: Mar 19, 2015
21 of 39

The merging thing has worked really well for me. Doesn't change anything on Elance, and just adds things from there to the Upwork profile. So 12 month earnings, star rating, and job success score all up, and lots more feedback showing on my profile page. No downsides at all for me.

Ace Contributor
German G Member Since: Jun 16, 2013
22 of 39

It doesn't recognize long term clients from Elance. Besides that, all good for me too.

Community Guru
Ronald T Member Since: Sep 14, 2009
23 of 39

A sincere Welcome to all Elancers! [both clients and especially freelancers].

 

Elancers and original Upwork members already have something in common; that is, more competition! Too bad there are not many if any good jobs and quality clients here anyway. If there are, have fun finding them....

 

As I have written many times before, the clients' search for freelancers features are ineffective. Likewise, the freelancers' My Jobs feature and freelancers search for jobs features are too time consuming and ineffective -- a way to ensure more use of "Connects" perhaps?

 

Upwork's endless changes, guidelines, rules, terms, etc., are a "Catch 22"; a maze of ridiculous, often conflicting metrics, goals, and methods. Where freelancers should have a 'reasonable expectation of success,' inadvertently freelancers are bound by a system 'designed to fail.'

 

Even the new freelancer programs mentioned on Freelancers Union appear to be a failure. For leads and general info see the article "Upwork introduces programs to help top freelancers earn more" at https://www.freelancersunion.org/blog/2015/05/18/upwork-formerly-odesk-introduces-programs-help-top-... ... top freelancers....

 

Upwork Pro Web Designers Group (By Invitation Only) - As a "top freelancer" aka "Top Rated" freelancer ( https://www.upwork.com/users/%7E019547eaab2fb9b652 ), I received an invite to the new Upwork Pro Web Designers Group.

 

Upwork partnered with Webflow in an apparent attempt at revenue sharing; revenue resulting from new Webflow sign-ups via Upwork's new program. "Webflow" is the reason I abandoned my efforts to join the program. Webflow is one of the worst development platforms I have seen in ages.

 

Check out the Upwork Pro Web Designers Group page at https://www.upwork.com/groups/prowebdesigners As of this date, only 74 members and 124 jobs? Search the jobs yourself https://www.upwork.com/jobs/?g=prowebdesigners

 

Not exactly what I call the best jobs and quality clients. So much for "Upwork Enterprise" aka Upwork "Enterprise Talent Solutions" ( http://ptc.elance.com/ ). The real new Upwork perhaps?

 

QUESTION: Over 9 million freelancers on Upwork with less than 100 Pro Web Designers? Is this due to a lack of interest from freelancers, or is Upwork unable to complete the vetting process within a reasonable time period?

 

Upwork Pro for Pro Mobile Developers (apparently no longer by invitation only) - The link to the now defunct "Upwork Verified Mobile Developers" group is https://www.upwork.com/groups/odeskverifiedmobile  The link to the now defunct "Upwork Verified Web Developers" group is https://www.upwork.com/groups/odeskverifiedwebdev As expected, both defunct groups show 0 members and 0 jobs.

 

I have since lost the link to the page for the new Upwork Pro for Pro Mobile Developers group. Nonetheless, I recall the number of members and jobs were much like those for the Upwork Pro Web Designers Group.

 

I abandoned my efforts to join the program after I read the "Freelancers Addendum - Section 2" that stated in part: "Freelancer agrees to pay to Upwork a 20% service fee for all work performed for any Client that Freelancer meets through the Upwork Pro Services."

 

See the actual addendum in the event that any changes are made after this post ( https://pages.upwork.com/pro-freelancer-addendum-agreement.html ). Hmmm, is that what all the recent surveys about fees were all about?

 

Upwork Pro Customer Services Group (apparently no longer by invitation only) - Check out the Upwork Pro Customer Services Group page at https://www.upwork.com/groups/cspros As of this date, only 84 members and 181 jobs? Search the jobs yourself https://www.upwork.com/jobs/?g=cspros

 

I applied for the program and received an email from "L" Pro Customer Service Team. As requested in the email, I updated my profile, set my availability, submitted a proposal for a customer service position, and replied to the email July 7, 2015. Someone from the Pro Customer Service Team is supposed to email me with a list of the next steps to take in order to join the program. Still no reply....

 

QUESTION: Is Upwork unable to complete the vetting process within a reasonable time period? How long will it take before I hear back from the Pro Customer Service Team?

Community Guru
Jean S Member Since: Oct 22, 2007
24 of 39

This explains why nothing here is being fixed. No resources are being put into making Upwork. (the normal site we all use)

 

We are not their focus and most likely cost them more money than we are worth to them. We are gradually being phased out or moved to the new 20% fee programs that does allow Upwork to make money.

 

It makes sense now that so many are being suspended or kicked out of Upwork, no problems are being addressed and no fixes are being made at all. 

 

I think once ELance is moved over and completed the best of the best will be invited to the new system at 20% and once that is complete there will be no more Regular Upwork, only Upwork Enterprise.

Community Guru
Jennifer M Member Since: May 17, 2015
25 of 39

I've been on the hiring side of Elance's talent cloud (I suppose the equivalent to Upwork Enterprise) and the provider side. It's really only for bigger companies with bigger budgets that have several freelancers and need some assistance. For instance, Udemy had about 40-50 writers. 10 of them were mine. All the editors would take our writer payments, send them to the lead, and then she could upload a spreadsheet that paid everyone all at once instead of the hassle of single escrow and payments. Actually, we didn't escrow at all. Just one month payments at the end of the month. It was good for everyone. It was these little perks that helped bigger companies. 

 

Anyway, it's not for some guy who wants smaller gigs. It's for that bigger company that contracts their work and needs a way to manage several freelancers.

Community Leader
Patrick P Member Since: Jun 17, 2015
26 of 39

@Jennifer M wrote:

I've been on the hiring side of Elance's talent cloud (I suppose the equivalent to Upwork Enterprise) and the provider side. It's really only for bigger companies with bigger budgets that have several freelancers and need some assistance. For instance, Udemy had about 40-50 writers. 10 of them were mine. All the editors would take our writer payments, send them to the lead, and then she could upload a spreadsheet that paid everyone all at once instead of the hassle of single escrow and payments. Actually, we didn't escrow at all. Just one month payments at the end of the month. It was good for everyone. It was these little perks that helped bigger companies. 

 

Anyway, it's not for some guy who wants smaller gigs. It's for that bigger company that contracts their work and needs a way to manage several freelancers.


Thanks for the insight, Jennifer. I'm sure this is valuable info for a lot of us here, especially those of us who do content writing and haven't had a peek behind the curtain.

Community Leader
Patrick P Member Since: Jun 17, 2015
27 of 39

@Jean S wrote:

 

I think once ELance is moved over and completed the best of the best will be invited to the new system at 20% and once that is complete there will be no more Regular Upwork, only Upwork Enterprise.


I think Upwork's staying open, but its goal will be to cultivate Enterprise talent. I'm guessing the Enterprise rates will be significantly lower (around the usual 10%), while the Regular Upwork rates will get hiked. I don't think Upwork stands a chance of retaining the talent Enterprise demands if they hike the rates there as well. But they do stand a chance of attracting talented people to Regular Upwork if those people are under the impression that hacking through worse jobs and worse rates will lead them to the Promised Land of 10% fees, a steady stream of work, and clients who know what they want.

 

Edit: Wrote this before seeing Ron's post. That they would charge a higher rate for a service that is supposed to attract their best workers is... perplexing.

Community Guru
Douglas Michael M Member Since: May 22, 2015
28 of 39

@Patrick P wrote:

Edit: Wrote this before seeing Ron's post. That they would charge a higher rate for a service that is supposed to attract their best workers is... perplexing.


My take on the various Pro programs is I think similar to Ron's. They look like sparkly cross-marketing gimmicks. I don't think Upwork expects much benefit from them aside from diverting the masses and/or market penetration.

 

Best,

Michael

Community Guru
Krisztina U Member Since: Aug 7, 2009
29 of 39

@Ronald T wrote:

A sincere Welcome to all Elancers! [both clients and especially freelancers].

 

Elancers and original Upwork members already have something in common; that is, more competition! Too bad there are not many if any good jobs and quality clients here anyway. If there are, have fun finding them....

 

As I have written many times before, the clients' search for freelancers features are ineffective. Likewise, the freelancers' My Jobs feature and freelancers search for jobs features are too time consuming and ineffective -- a way to ensure more use of "Connects" perhaps?

 

Upwork's endless changes, guidelines, rules, terms, etc., are a "Catch 22"; a maze of ridiculous, often conflicting metrics, goals, and methods. Where freelancers should have a 'reasonable expectation of success,' inadvertently freelancers are bound by a system 'designed to fail.'

 

Even the new freelancer programs mentioned on Freelancers Union appear to be a failure. For leads and general info see the article "Upwork introduces programs to help top freelancers earn more" at https://www.freelancersunion.org/blog/2015/05/18/upwork-formerly-odesk-introduces-programs-help-top-... ... top freelancers....

 

Upwork Pro Web Designers Group (By Invitation Only) - As a "top freelancer" aka "Top Rated" freelancer ( https://www.upwork.com/users/%7E019547eaab2fb9b652 ), I received an invite to the new Upwork Pro Web Designers Group.

 

Upwork partnered with Webflow in an apparent attempt at revenue sharing; revenue resulting from new Webflow sign-ups via Upwork's new program. "Webflow" is the reason I abandoned my efforts to join the program. Webflow is one of the worst development platforms I have seen in ages.

 

Check out the Upwork Pro Web Designers Group page at https://www.upwork.com/groups/prowebdesigners As of this date, only 74 members and 124 jobs? Search the jobs yourself https://www.upwork.com/jobs/?g=prowebdesigners

 

Not exactly what I call the best jobs and quality clients. So much for "Upwork Enterprise" aka Upwork "Enterprise Talent Solutions" ( http://ptc.elance.com/ ). The real new Upwork perhaps?

 

QUESTION: Over 9 million freelancers on Upwork with less than 100 Pro Web Designers? Is this due to a lack of interest from freelancers, or is Upwork unable to complete the vetting process within a reasonable time period?

 

Upwork Pro for Pro Mobile Developers (apparently no longer by invitation only) - The link to the now defunct "Upwork Verified Mobile Developers" group is https://www.upwork.com/groups/odeskverifiedmobile  The link to the now defunct "Upwork Verified Web Developers" group is https://www.upwork.com/groups/odeskverifiedwebdev As expected, both defunct groups show 0 members and 0 jobs.

 

I have since lost the link to the page for the new Upwork Pro for Pro Mobile Developers group. Nonetheless, I recall the number of members and jobs were much like those for the Upwork Pro Web Designers Group.

 

I abandoned my efforts to join the program after I read the "Freelancers Addendum - Section 2" that stated in part: "Freelancer agrees to pay to Upwork a 20% service fee for all work performed for any Client that Freelancer meets through the Upwork Pro Services."

 

See the actual addendum in the event that any changes are made after this post ( https://pages.upwork.com/pro-freelancer-addendum-agreement.html ). Hmmm, is that what all the recent surveys about fees were all about?

 

Upwork Pro Customer Services Group (apparently no longer by invitation only) - Check out the Upwork Pro Customer Services Group page at https://www.upwork.com/groups/cspros As of this date, only 84 members and 181 jobs? Search the jobs yourself https://www.upwork.com/jobs/?g=cspros

 

I applied for the program and received an email from "L" Pro Customer Service Team. As requested in the email, I updated my profile, set my availability, submitted a proposal for a customer service position, and replied to the email July 7, 2015. Someone from the Pro Customer Service Team is supposed to email me with a list of the next steps to take in order to join the program. Still no reply....

 

QUESTION: Is Upwork unable to complete the vetting process within a reasonable time period? How long will it take before I hear back from the Pro Customer Service Team?


LOL, thanks for posting this Ron! I find the 20% fee amusing, especially after looking at the first 5 job listings in the Pro Customer Service group. None of the clients had an hourly pay average over $7 USD, over half of them averaged $3, and all 5 listings were posted as "Entry Level" jobs, which makes me wonder why they were then posted to the Pro CS Group.  But I guess these measures were good enough to keep the investors peaceful for at least this quarter, possibly even next. I'll look forward to Q4 and Q1 2016.

Community Guru
Mariska P Member Since: Apr 27, 2015
30 of 39

Upwork Pro Customer Services Group (apparently no longer by invitation only) - so i wasn't misreading then? it did say i could apply when i hovered over the question mark....... 

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