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Be careful when working for this guy: *edited*

bizwriterjohn
Community Guru
John B Member Since: Aug 20, 2015
11 of 18

Hello,

Prior to the start of every contract (before I hit the [Accept Job] button):

1. I schedule a video conference call with the prospective client.

2. I cover the rules for work, per Upwork.  Upwork only payments, if there might be a question.

3. As well as how the billing system function works, be it Fixed Fee, Rate x hours, Time tracker.

4. Explain to them my ratings are my most important business asset.  Closing a job down responsibility if of deep importance to me. And that I will most surely arrange for a project conclusion call by video, to ensure I have met requirements and desired outcomes.  The request ratings be exchanged following this formal wrap-up steps.

There is the counter strategy of "hush up after the work is done".  I'd rather drive a potentially good client off then risk picking up a client who cannot take the time out for a cordial, visual, project kick-off call.  Those who do enter the project informed and know what of positive nature to expect.

I have yet to lose a prospective client engaging these tactics.

John,.

florydev
Community Guru
Mark F Member Since: Jul 10, 2018
12 of 18

Hi John,

 

Welcome to Upwork.  Maybe this works for you but I would think that for a lot of people this might come off as exceedingly tedious and I am not sure it makes good general advice.   The OP definitely should have brought up Upwork's non-circumvention rules when the prospective client brought up Paypal, but it kind of sounds like the OP didn't read the rules.  

 

You definitely have to be careful with this "The request ratings be exchanged following this formal wrap-up steps." as you don't want to be accused of soliciting feedback.

 

Have a good day!

bizwriterjohn
Community Guru
John B Member Since: Aug 20, 2015
13 of 18

The tactics have worked well for me across 78 projects over the course of seven years.  Of course I adapt them according to project size and client business circumstances.

 

The stats and position of usage of these tactics is this: never, have I had problems with nor been 'accused' of soliciting specific scores or comments -- provided in the ratings.  This violates ToS, which I adhere to.  I do request ratings be left using the exact techniques described.  The metrics indicate the quality of outcome: I have achieved ratings across (as an estimate) 95% of my projects.

 

The verbal tactics I use and recommend were refined across 25 years in corporate work, where similar situations exist.  Those conditions include preparation for personal reviews provided by clients to our corporate management staff, in respect to potential cash bonuses and advancement opportunities. Similarly, when I was in corporate management, I specifically counselled my Jrs to engage in these tactics, as I wanted to have the clients' "ratings" responses and as such, I heartily encouraged approved of my staff's efforts to ensure I got them.

 

I normally do not respond with personal information.  Since my record was physically questioned, it seems appropriate to define my experience base as it may impact the perception of my recommendation's veracity and validity.

 

I appreciate the re-welcome to Upwork!  One a year on my anniversary would be valued.  The next one will be on January 2nd, at 2am, in 2021 -- if calendaring is at hand.

a_lipsey
Community Guru
Amanda L Member Since: Jan 23, 2018
14 of 18

Mark F wrote:

Hi John,

 

Welcome to Upwork.  Maybe this works for you but I would think that for a lot of people this might come off as exceedingly tedious and I am not sure it makes good general advice.   The OP definitely should have brought up Upwork's non-circumvention rules when the prospective client brought up Paypal, but it kind of sounds like the OP didn't read the rules.  

 

You definitely have to be careful with this "The request ratings be exchanged following this formal wrap-up steps." as you don't want to be accused of soliciting feedback.

 

Have a good day!


The FEATCON returneth...

martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
15 of 18

Amanda L wrote:

Mark F wrote:

Hi John,

 

Welcome to Upwork.  Maybe this works for you but I would think that for a lot of people this might come off as exceedingly tedious and I am not sure it makes good general advice.   The OP definitely should have brought up Upwork's non-circumvention rules when the prospective client brought up Paypal, but it kind of sounds like the OP didn't read the rules.  

 

You definitely have to be careful with this "The request ratings be exchanged following this formal wrap-up steps." as you don't want to be accused of soliciting feedback.

 

Have a good day!


The FEATCON returneth...


Was he sleeping? We need his wisdom and guidance, and just his overall guru-ness!

florydev
Community Guru
Mark F Member Since: Jul 10, 2018
16 of 18

Martina P wrote:

Amanda L wrote:

Mark F wrote:

Hi John,

 

Welcome to Upwork.  Maybe this works for you but I would think that for a lot of people this might come off as exceedingly tedious and I am not sure it makes good general advice.   The OP definitely should have brought up Upwork's non-circumvention rules when the prospective client brought up Paypal, but it kind of sounds like the OP didn't read the rules.  

 

You definitely have to be careful with this "The request ratings be exchanged following this formal wrap-up steps." as you don't want to be accused of soliciting feedback.

 

Have a good day!


The FEATCON returneth...


Was he sleeping? We need his wisdom and guidance, and just his overall guru-ness!


Been crazy busy.

a_lipsey
Community Guru
Amanda L Member Since: Jan 23, 2018
17 of 18

Mark F wrote:

Martina P wrote:

Amanda L wrote:

Mark F wrote:

Hi John,

 

Welcome to Upwork.  Maybe this works for you but I would think that for a lot of people this might come off as exceedingly tedious and I am not sure it makes good general advice.   The OP definitely should have brought up Upwork's non-circumvention rules when the prospective client brought up Paypal, but it kind of sounds like the OP didn't read the rules.  

 

You definitely have to be careful with this "The request ratings be exchanged following this formal wrap-up steps." as you don't want to be accused of soliciting feedback.

 

Have a good day!


The FEATCON returneth...


Was he sleeping? We need his wisdom and guidance, and just his overall guru-ness!


Been crazy busy.


Yeah, well, if you hit Disney now, it won't be so busy. 😉 

florydev
Community Guru
Mark F Member Since: Jul 10, 2018
18 of 18

Amanda L wrote:

Mark F wrote:

Martina P wrote:

Amanda L wrote:

Mark F wrote:

Hi John,

 

Welcome to Upwork.  Maybe this works for you but I would think that for a lot of people this might come off as exceedingly tedious and I am not sure it makes good general advice.   The OP definitely should have brought up Upwork's non-circumvention rules when the prospective client brought up Paypal, but it kind of sounds like the OP didn't read the rules.  

 

You definitely have to be careful with this "The request ratings be exchanged following this formal wrap-up steps." as you don't want to be accused of soliciting feedback.

 

Have a good day!


The FEATCON returneth...


Was he sleeping? We need his wisdom and guidance, and just his overall guru-ness!


Been crazy busy.


Yeah, well, if you hit Disney now, it won't be so busy. 😉 


That would be incredible.  I could hit all my favorites as many times as I want and also recreate the Wally World scenes from the original vacation movie.

 

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