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mangeshnanoti
Community Member

Been more than a week after a payment, Still showing as pending

Hi,

 

I received a bonus from client the last week Friday. It is showing pending till now. Can anyone please guide as to what is happening. In date as well, it is showing no ETA. Can someone reach out to me as I think something fishy is going on.

 

Thanks and Regards,

Mangesh

 

**Edited for Community Guidelines**

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Mangesh,

 

Thank you for your message. I checked and noticed that we were unable to charge the client's payment method for the bonus payment issued to you. That said, I will have our support team contact you for further assistance.

 

Thank you,

Pradeep

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