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obaid234
Community Member

Beneficiary Name Mismatched

I was trying to set up my payment method and I received the following error:

"Due to our updated identity policy, at least one of your payment methods has been deactivated as the beneficiary name of the bank account does not match your name."

 

The FAQ says that Upwork will need to verify my account? Please tell me how to verify it?

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Obaid,

You will need to add a bank account that is issued on your own legal name, once you have added a payment method it takes up to 3 days to be verified.
Fell free to update your payment method by going to Settings>Get Paid. Thank you!

~ Goran
Upwork
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