May 20, 2020 03:36:35 PM by Marcel S
Hi there!
My bank payment method has been deactivated since my upwork account name does not match the name in my bank account.
In my payment method, I wrote my entire name and in the filed Name on Account, I wrote my company name.
In my profile I abbreviated my name, but I started a process to change to my full name.
I don't know if the mismatched is because my abbreviated name or the company name. Any chance someone help me activate my info correctly?
Thanks!
May 20, 2020 07:13:31 PM by Joanne P
Hi Marcel,
I shared your concern with the team. One of our agents will reach out to you via ticket, providing further assistance in verifying your name. Thank you!