Beneficiary name is mismatched

[#1]

My direct to bank payment method has been deactivated since my upwork account name does not match the name in my bank account---this is because I previously used my nickname when I created this account.

But I have already edited my details to replace my nickname with my full name here in upwork. Any chance you could have my payment method activated already?

Thank you!

[#2]

I still have issue with same issue   The beneficiary name is mismatched

[#3]

Hi there, I'm having the same problem. I actually took a break since last year, but nothing changed to my profile. I used to withdraw my balance successfully before without any problem, now I added a new bank account with new account number that I just opened last year it's still the same. I thought the problem is my old bank account because that was my old payroll account few years ago. Can somebody help me about this?

[#4]

Hi Jared Joshua,

This should now be fixed. Thanks!

[#5]

Hi

I had the same problem with my name but I am not change andy name or account details. it showing The beneficiary name is mismatched but I am not change any  thing in my accoutn.

please helop me whit htis issue

thank you

best regard

minhazur

[#6]

Hi Minhazur,

Thank you for reaching out to us. I shared your report with our team and your name mismatch is now approved. Let us know if you need further assistance. 

[#7]

thnak's for your help now it active

thank you

[#8]

Hi Upwork community, I have the same problem on my account with beneficiary name, but my profile is ID verified already, can you please help me?
Thanks

[#9]

Hi Bekir,

Thank you for reaching out to us. I shared your report with our team and your name mismatch is now approved.

Let us know if you need further assistance. 

[#10]

Hi Nikola,

Can I also get some help with this too please?

Thank you,
Jamie

[#11]

Hi Jamie,

I have requested the assistance of our team. Please allow our team time to review and have this sorted out for you. Thanks!

[#12]

hi, please i have the same problem, can you help me out as well, no one seems to be responding to me

[#13]

Hi Nikola,
I have the same problem on my account with beneficiary name, but my profile is ID verified already, can you please help me?
Thanks

[#14]

Hi Zain Ul Islam, 

The name mismatch on your account has already been cleared. 

[#15]

Greetings,

I am facing the problem, My direct to bank account payment method is deactivated. It shows something like "Your beneficiary name dosent match". Please help me, I have to withdraw my funds because i have to pay bills. I am in trouble.

Thanks,

Muhammad Hassan

[#16]

Hi Muhammad,

Someone from our team will reach out to you via support ticket in order to assist you further.

[#17]

Hi Sandee,

Please allow up to 3 days for the review to be completed. Once it's done, our team will reach out to you with the results. Thank you.

[#18]

I'm having same problem do i have to wait for three days as well ??

[#19]

Hi Tanweer,

I checked and it seems that your name change was already approved. Feel free to follow up if you have further questions.

Thank you.

[#20]

I have same problem .My id verification name set to primary account but I change payment method .and this name was not me.So what I do ?

[#21]

---

Asad S wrote:

I have same problem .My id verification name set to primary account but I change payment method .and this name was not me.So what I do ?

---

Which name is not you??

Whose name is it and why?

[#22]

Muhammad Nadeem is not my name.

My correct name is AsadUllah Shaheen.

I set up that name by mistake.So please change it to AsadUllah shaheen or my new payment method.

[#23]

Hi Asad,

We'll have one of our agents reach out to you via a support ticket to assist you with this request. 

Thank you for reaching out to us. 

[#24]

I also have the same problem. Should I wait for 3 days also?

[#25]

Hi Michelle,

Kindly allow up to 24 hours for our team to review your account for the name mismatch. They’ll let you know if any further steps are required from you.

Thank you.

[#26]

I have the same problem