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Beneficiary name is mismatched

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Active Member
Sandee M Member Since: Jul 2, 2018
1 of 173

My direct to bank payment method has been deactivated since my upwork account name does not match the name in my bank account---this is because I previously used my nickname when I created this account.

But I have already edited my details to replace my nickname with my full name here in upwork. Any chance you could have my payment method activated already?

Thank you!

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
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2 of 173

Hi Sandee,

 

Please allow up to 3 days for the review to be completed. Once it's done, our team will reach out to you with the results. Thank you.


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Active Member
Tanweer N Member Since: Aug 21, 2016
3 of 173

I'm having same problem do i have to wait for three days as well ??

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 173

Hi Tanweer,

 

I checked and it seems that your name change was already approved. Feel free to follow up if you have further questions.

 

Thank you.

~ Aleksandar
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Active Member
AsadUllah S Member Since: Jul 22, 2019
5 of 173

I have same problem .My id verification name set to primary account but I change payment method .and this name was not me.So what I do ?

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Community Guru
Petra R Member Since: Aug 3, 2011
6 of 173

Asad S wrote:

I have same problem .My id verification name set to primary account but I change payment method .and this name was not me.So what I do ?


Which name is not you??

Whose name is it and why?

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Active Member
AsadUllah S Member Since: Jul 22, 2019
7 of 173

Muhammad Nadeem is not my name.

My correct name is AsadUllah Shaheen.

I set up that name by mistake.So please change it to AsadUllah shaheen or my new payment method.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
8 of 173

Hi Asad,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this request. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Abdalrahman A Member Since: Jan 21, 2020
9 of 173

Hi Goran, I hope you're doing well

I have the same problem here, I hope if someone helps me to solve this issue.
Abdulrahman is my name here but ABDALRAHMAN is my bank account.
Thank you so much in advance.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 173

Hi  Abdulrahman,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

 

Thank you for reaching out to us. 


~ Bojan
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