Thank you for your help so far. Edwin from Upwork Support emailed me. It appears from the screenshots he sent me I must have put 'Mr' in front of my name for my bank account details because this is how it appears on my bank card. I'd rather not add 'Mr' in front of my profile name on my account because this sounds and looks too formal. Please can someone tell me how to send a bank document to you showing that it's my name on the acount so we can resolve this issue ASAP? Thanks for your time.
Shervin **Edited for Community Guidelines**
I'm sorry to hear you're also experiencing this. Please, allow up to 24 hours for the team to review your account for the name mismatch. They’ll let you know if any further steps are required from you.
I am pretty sure that my name in Paypal and my Upwork account is the same, still, I am receiving this error "payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account."
Thank you for reaching out to us. Please, allow up to 24 hours for the team to review your account for the name mismatch. They’ll let you know if any further steps are required from you.
Hello! I get notification about my paypal acount that "The beneficiary name is mismatched". I entered my name on Upwork in English (as in my international passport) and in Paypal i put my name in Russian, so what should i do with this situation? Help me please!
I checked with the team and the name mismatch was already approved. For your security, you need to allow 3 days for this withdrawal method to become active. Let us know if you need further help.
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