Jan 8, 2020 11:09:27 PM by Sandee M
Dec 8, 2020 12:48:15 AM by Sriperumbuduri V
Hi, I came to notice that the profile name on my account and bank account should be the same. Unfortunately, while creating my account I didn't realize this and created the account with google account credentials. So, the name was mismatching now. I want to modify it as per the name on the bank, please help me.
Dec 8, 2020 03:52:29 AM by Aleksandar D
Hi Sriperumbuduri.
I checked and it seems that your name change was already approved yesterday. Everything should be okay with your withdrawal method. However, in order to make your withdrawal method active and access your earnings, you need to fill out the W-8BEN form to confirm you’re not a U.S. taxpayer and that Upwork is not required to withhold taxes from your earnings. You can do that on the Settings > Tax Information page.
Thank you.
Dec 8, 2020 08:20:01 PM by Sriperumbuduri V
Done. In some places still, I can see the old name on the profile page so I got confused. Thank you.
Feb 7, 2021 12:00:02 PM by Aleksandar D
Hi David,
Are you referring to another account? If so, could you please send me a private message with your Upwork username or registered email address of the account in questions so that I can check and assist you further?
Thank you.
Dec 23, 2020 01:34:52 PM by Victor Miguel P
Hello,
In my case i got the "The beneficiary name is mismatched" message, but the email and name from both my paypal account and upwork are the same. What do I do?
Dec 23, 2020 11:15:20 PM by Joanne Marie P
Hi Nina,
Please, allow up to 24 hours for our team to review. If they need more information from you, they will reach out to you directly.
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