I added Paypal and get error - The beneficiary name is mismatched.
Though my name on Upwork - Maria Fedorova and an paypal similar name on Cyrillic - "Мария Федорова"
Can you help me? I cant get my money.......
I signed up using my name I go by, which is Jake [surname]) but my bank account is Jacob H [surname], so I have this on my Get Paid page: "Payment method verification in progress
And do I file a request? When I clicked the words "support ticket" in your response, since I figured it was a hyperlink to where I could get help, I just got sent to a requests page and see no requests. Genuinely confused on what to do at this point - how do I let you help me?
I checked, and I can confirm that one of our team members already reached out to you to assist you with your concern. Please check out the ticket link to view their message. Thank you.