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Beneficiary name is mismatched

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
61 of 184

Hi Jayrd,

 

You can update your name by going to Settings and using the edit button. 

 

We'll have one of our agents reach out to you via a support ticket to assist you with your name mismatch request.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Markuss K Member Since: May 11, 2020
62 of 184

yes ive checked and the info matches. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
63 of 184

Thank you for reaching out to us, Markuss.

 

One of our team members will reach out to you directly via a support ticket to assist you with your concern. 


~ Bojan
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Active Member
V P Member Since: Feb 23, 2018
64 of 184

I am trying to add payment menthods. but it says beneficiary name mismatched

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
65 of 184

Hi  V,

 

It looks like this was resolved and you were able to update your profile name to match your beneficiary name. Feel free to reach back to us if you need any further assistance.

 

Thank you!


~ Bojan
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Active Member
Mianya O Member Since: May 11, 2020
66 of 184

Having trouble submitting a ticket to have a manual name review. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
67 of 184

Hi Mianya,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Alex F Member Since: May 11, 2020
68 of 184

PLease verify my payment method i am the account owner

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
69 of 184

Thank you for reaching out to us, Alex.

 

One of our team members will reach out to you directly via a support ticket to assist you with your concern. 


~ Bojan
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Active Member
Ruthie D Member Since: Apr 29, 2020
70 of 184

how do I request manual name review?

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