Thank you for reaching out to us, Ruthie.
I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with your request.
What can you do?
The simplest, safest way to use Upwork is to use your actual legal name on your bank account, AND on your Upwork profile.
But you typically do not need to use your middle name.
Use your real legal first and last name. Not derivations thereof.
That way you can avoid the software declaring a mismatch, both when it comes to payment withdrawal, and also identity verification.
Hi Good day!
I'm hoping all is well with you.
I would like to kindly ask how to change the profile name, I accidentally input my nickname instead. I would like to change to my first name. How can I do that.
Thank you so much in advance for the help.
Hi there - I am new on upworks - I have received my first contract & supposed to start my work from tomorrow 13th May - Now there is a missmatch in my Upwork name's spelling with my Bank account's name - My Upwork profile name - Payel Dutta where as My bank account's name Payeal Dutte - I have edited my upwork name's spelling but it's under 48hours review - please fix it asap - as I will start my new project from tomorrow ?!
Please allow time for your name change request to be reviewed. If our team needs any additional information, our agent will reach out to you directly.
Thank you for your patience.