Beneficiary name is mismatched

[Nikola S]

Hi Milan,

I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[Nurochim R]

My direct to bank payment method has been deactivated since my upwork account name does not match the name in my bank account

My full name is just one word, Nurochim.
it not have last name, but in account freelance is it a must to have last name.

and my bank account name is just as simple as my name, used only one word

Your assistance will be creatly aprreciated

Thank you!

[Joanne Marie P]

Hi Nurochim,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Diego C]

HI, I have been using the same paypal account for upwork for a while now but I had to update my credit card and now Im experiencing an issue with name match, how can I fix this?

[Aleksandar D]

Hi Diego,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[Rajalingam A]

My direct to bank payment method has been deactivated since my upwork account name does not match the name in my bank account---this is because I previously used my nickname when I created this account.

But I have already edited my details to replace my nickname with my full name here in upwork. Any chance you could have my payment method activated already?

Thank you!

[Aleksandar D]

Hi Rajalingam,

I followed up with the team and the name mismatch was already resolved. However, you need to allow 3 days for the withdrawal method to become active.

Thank you.

[Petro E]

I have the same problem, same profile names on both paypal and upwork but the mismatch keep on popping out. Please help

[Joanne Marie P]

Hi Petro,

Please allow 3 days for our team to review. If our team requires more information from you, they will reach out to you directly. 

[Petro E]

Thanks i will be waiting