Jan 8, 2020 11:09:27 PM by Sandee M
Jul 26, 2020 10:08:10 AM by Nurochim R
My direct to bank payment method has been deactivated since my upwork account name does not match the name in my bank account
My full name is just one word, Nurochim.
it not have last name, but in account freelance is it a must to have last name.
and my bank account name is just as simple as my name, used only one word
Your assistance will be creatly aprreciated
Thank you!
Jul 26, 2020 01:24:14 PM by Joanne Marie P
Hi Nurochim,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
Aug 3, 2020 06:23:53 PM by Aleksandar D
Hi Diego,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Mar 16, 2021 05:56:33 AM by Rajalingam A
My direct to bank payment method has been deactivated since my upwork account name does not match the name in my bank account---this is because I previously used my nickname when I created this account.
But I have already edited my details to replace my nickname with my full name here in upwork. Any chance you could have my payment method activated already?
Thank you!
Mar 16, 2021 06:01:01 AM by Aleksandar D
Hi Rajalingam,
I followed up with the team and the name mismatch was already resolved. However, you need to allow 3 days for the withdrawal method to become active.
Thank you.
Apr 5, 2021 11:16:05 PM by Joanne Marie P
Hi Petro,
Please allow 3 days for our team to review. If our team requires more information from you, they will reach out to you directly.
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