Beneficiary name mismatched

[ayaibanez]

Hello! I was getting an error withdrawing my payment that says name mismatched. Thus, i have the same exact name in my upwork account and my bank. So, I tried adding it again. How can I get help,please?

[g_vasilevski]

Hi Aya,

Our team will update your payment method shortly and you will be able to use it. Thank you for your patience.