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addvray
Community Member

Billing Account suspend

Hi,

 

I want to ask that Upwork has placed a temporary hold on my ability to withdraw funds due to some concerns with one of my client's account and to provide me financial security from that client.

 

So how long will be that hold?

 

Thanks.

ACCEPTED SOLUTION
AleksandarD
Community Manager
Community Manager

Hi Muhammad,

 

I'm sorry to hear about that. I see the team already reached out via this support ticket and will continue assisting you on the same ticket. Please allow a bit more time for them to review your case and follow up. You'll be notified of the response!

 

Thank you.

~ Aleksandar
Upwork

View solution in original post

Hi Aleksandar,

 

Ok I'm waiting.

 

Thanks.

View solution in original post

2 REPLIES 2
AleksandarD
Community Manager
Community Manager

Hi Muhammad,

 

I'm sorry to hear about that. I see the team already reached out via this support ticket and will continue assisting you on the same ticket. Please allow a bit more time for them to review your case and follow up. You'll be notified of the response!

 

Thank you.

~ Aleksandar
Upwork

Hi Aleksandar,

 

Ok I'm waiting.

 

Thanks.

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