Billing Cycle and Connects renewal

[dsols]

Hi,

My Current Billing Cycle is: Dec 9, 2018 — Jan 8, 2019

but I have not got my connects renewed. What could be the reason?

Thanks

[sbilu131521]

Hi Asim,

Don't worry. As your profile is private, so I am not sure, from which timezone you are. It seems you are from Asia, maybe India.

Here is a time difference of the USA and where you live, probably a 12+ hours difference. So, I suggest you wait 1 day more and your connects will be shown in your profile.

Thanks

Sagar

[aocumen]

Hi Asim, 

Please wait 24-hours for your Connects to be credited to your account. If this doesn't happen automatically, you can let us know by posting on this thread, and we'll assist you further.