Billing Cycle is not renewed

[46d8e1e9]

Can anyone please tell me why my billing cycle is not renewed? my billing cycle was July 18, 2022 — Aug 17, 2022.

[AndreaG · Accepted solution]

Hi Mohsin,

Your billing cycle should update during the course of today but please allow up to 48 hours for the update to happen.

[f87101a6]

Dear Moderator,

I just want to ask why my free connects have not been added. My billing cycle is August 22, 2022 - September 21, 2022. Until now, I have not received my free 10 connects. Thank you.

[PradeepH]

Hi Noel,

Thank you for your message. Please allow 24-48 hours for the free Connects to be credited to your Upwork account.

Thank you,

Pradeep