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saileigh
Community Member

Blocked client can still reach out

Hi - I recently worked with a client who really pushed the boundaries by adding extra work to milestones without asking, requesting lower rates when rates were already discounted and established, and a few other really frustrating things. Got the job done okay and under the original terms (actually did MORE than we agreed on initially) and I ended up closing the contract, giving him a 'meh' review, and blocking him (via messages).

 

Somehow, he's still able to find my Projects page and reach out to me that way - is there any other way to block a client so they can't go through this avenue, either? I was under the impression that once blocked, they wouldn't be able to see my profile, but it looks like he can get through by requesting a project from my project portfolio.

2 REPLIES 2
ijlalzaidi786
Community Member

Hello Sai,

You can contact support regarding this!!!

NikolaS
Moderator
Moderator

Hi Sai,

 

Could you please click on my name and send me a PM with more information about the client and the messages you are referring to? I will be sure to look into your report and assist you accordingly.

 

~ Nikola
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