Bogus clients, not returning our connects, no solution from Upwork

[sheilades]

Upwork will sometimes reply but will not answer and solve our problems, almost all topic were not resolved, I think Upwork is rubbing us for letting us buy connects but clients will not hire. No protection from Upwork from scam and bogus clients .

[dataextract]

So why do you want to waste your time here?

[JoanneP]

Hi Sheila,

If you see a job or invitation that looks suspicious or inappropriate, you can flag it using the flagging option found on every job post or Upwork profile. This sends a notification directly to Upwork, allowing us to investigate and take the appropriate measures. You can read more on this help article and also, please check out Tips to avoid questionable jobs.

Regarding your concern with connects, we return connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. This was also explained to you by Bojan in this thread. 

[sheilades]

Yes, you will return the connects, but, when? I had soooo many clients who
aren't responding after a few conversations and suddenly closing their job
posting, when you check it, they did not hire anyone.

[g_vasilevski]

Hi Sheila,

Feel free to reach out to me via PM with an example so that I can investigate it further. Thank you.